Providing you with a fault code is not what a Diagnostic check should be. When choosing where to take your car, it is important to consider whether the garage has the ability and knowledge to be able to wholly assess the fault.
Unfortunately, there are a significant number of Independent garages who advertise the fact that they have diagnostic equipment, yet have not invested in the dealer level equipment necessary to give you an exact answer to the fault code. Their equipment is able to provide a fault code but they may not have the ability or knowledge to carry out the appropriate testing to ascertain the exact cause of the fault.
This then leaves you with having to pay again to have the diagnostics done at another garage who does have the equipment / knowledge to be able to give an accurate assessment and then be able to a) give you the cost of having the work undertaken, and b) undertake the work should you decide to go ahead.
We have invested in dealer level software and other test equipment that allows a far superior level of access and unlike other diagnostic tools, it enables programming. We have the capacity to carry out tasks such as key programming, software updates, renewing control units and engine re-mapping. All of which need to be coded to the vehicle. We have concentrated on BMW, Mercedes, Porsche, Audi, VW, Seat, Skoda and Mini, making us ‘The German Car Specialist’. Part of our investment also includes specific training for technicians which is run by Master Technicians and specialist Software Engineers.
We are of the opinion that having this equipment enhances the capabilities of our already experienced technicians and ensures that we have the confidence as an independent garage, to undertake any service and repair work required and enables us to specialise without having to involve the dealer.