Increasingly it has become apparent that there is quite a lot of confusion around what Auto Diagnosis entails and the price that one should pay for it.
Most garages label fault code scans as diagnostics. This will give the technician a code relevant to what the cars computer believes is the fault. The common mistake made by garages is to replace the part the fault code points to. This is generally done because of lack of knowledge about the cars system or the correct test procedures. This may be a correct diagnosis, but more often than not it isn’t. This then leaves the garage confused and the customer unhappy.
Here at Lakeside Garage we have invested in training, equipment and we have the knowledge to be able to correctly test the cars systems. For our diagnostic an initial assessment. This will enable us to check the part that the car thinks is at fault, test wiring and in some cases the software level of the cars computers to ensure it is not a software issue. The diagnosis may be made in this assessment or we may need to carry out other tests. Whichever it is you will be kept informed at all times. 40% of the cars we carry out diagnosis on have been to another garage before and were not fixed.
When you are shopping around for diagnosis of a fault and you get varying prices, why not ask what you get for your money? If all you get is a scan for codes it could end up being a very expensive day out!
Lakeside Garage
48 Welley Road
Wraysbury
Berkshire
TW19 5DJ
view location
Opening Hours
Monday – Friday: 08:00-17:30
Call us on: 01784 482158
or email us
here
Latest Google Reviews

Fire&Forget “Chipper soul” MTM0024
18:59 11 Feb 21
A lucky find.
Major service and some diagnostics carried out on my car. Well priced and polite and customer service... orientated staff.
Thank you for getting my brakes sorted as they were doing my head in.read more

Alistair Scott
16:45 29 Jan 21
Have been using Lakeside Garage ever since my 2013 Audi A6 came out of warranty, they've always been very thorough and... while not the cheapest, they are certainly better value than an Audi main dealer.
Recently I took the car in to investigate an unexplained increase in fuel economy. They checked to see if the brakes were sticking but could find no fault. They advised it could be cold weather related. When I took my wallet out to pay for the labour I was very impressed to be told that there was no charge, despite them producing an invoice detailing the investigation work carried out and that they had also checked tyre tread, fluid levels, battery condition and diagnostic check. You'd get charged an hour minimum for that at an Audi dealer at whatever their eye watering rate is. Well deserving of a 5 star rating.read more

Steve Little
10:57 09 Jan 21
Following a personal recommendation we used Lakeside Garage for the first time in December, Lakeside provided a great... service on our Mercedes SLK , we intend to use their services in the future to look after the Mercedes and our BMW and therefore have no issues in recommending them to anyone looking for Quality Service at affordable prices.
Steveread more

mathew wheeler
18:40 07 Nov 20
I've used lakeside garage on many occasions over the years. I took my 2017 ford ranger in for a remap and couldn't be... happier with the results. The whole process took just over an hour and the price was great.read more

Z.A Raghdo
09:25 06 Nov 20
These people are wicked. Crooks. They have no sense on integrity, and they have no sense of how to talk to customers.... If you have no people skills stay at the back where the public cant see you. Absolutely the worst experience i've ever had with any establishment ever. Do not go there if you want a fair price or a civilised discussion.read more

andy pedley
19:02 18 Sep 20
Recommended to Lakeside Garage as my nearest Celtic Tuning dealer. Had my Renault Master van remapped from 120 to 170+... BHP. Great service at such short notice and ECU mapped professionally within tolerances of the engine. The engine is the same across all models but mine just lacked that much needed grunt! Waited till it was out of manufactures warranty. It now performs how it should do with plenty of torque when it is fully loaded. It has covered several thousand miles since it was done and all the staff have said it is a pleasure to drive now. Many thanks :)read more

Charlie Ambrose
09:27 12 Sep 20
Amazing service from the lakeside garage team, took my 2 year old BMW for its first service, as my car is still in... warranty they used all genuine BMW parts and were also able to update my digital service book. Won’t be taking my car anywhere else apart from now on.
I highly recommend using them.
Thanks team,
Charlieread more

niraj chandrakant patel
11:07 14 Aug 20
Professional, on-time and very helpful staff. I prefer taking my cars for all services, MOT and tyres related work.... Using them for last 2+ years without any issues. The owner of the garage is very open and honest when it comes to any recommendations related to my car. I would recommend 100% anytime.read more

Junaid Kalliyath
19:19 05 Jun 20
I got a stage 1 remap for my Audi which took it from 120BHP to 210BHP. The overall experience was very memorable and... positive. The result of the map is INCREDIBLE, it really changed the car not just in terms of the speed but also the way it drives. Its definitely a better car now. Would highly recommend their remapping service!read more

Darry Peach
19:23 27 May 20
Just like to say a big thank you to the team at lakeside garage for sorting out my air conditioning, Excellent... service,I shall use again and recommend to othersread more

Karan Benawra
01:02 02 May 20
Took VW GTi for full service and brake fluid change, J was very informative and efficient, and kept me well informed... regarding service.
Was given good price for full service and brake fluid, would go back again only if quotes given for battery and rear break pad and disc work are slightly more affordable, as found quotes a little high compared with online prices, but on the whole excellent service and workmanship with trust, as J showed all parts which were replaced in service.read more

Tony Friery
11:52 10 Mar 20
First-class service! A refreshingly honest and competitively priced garage. Picked up my 3 series from work nearby and... dropped it back later in the day having changed the front brakes, and a nice little health check report came with it. Will definitely be taking my car there in the future!read more

Target Recovery
06:57 12 Feb 20
I have always found Jay and his team at Lakeside to be very informative, knowledgeable, and curtious. Their workmanship... is of high standard with the customers best interests at heart and aftercare is brilliant. If you are considering having your vehicle repaired or even getting its annual MOT and service then don't hesitate to contact them. I have always reccived positive feedback from customers and will continue recommending them. Keep up the good work!read more

Alan Rohl
10:31 07 Feb 20
Hello Julia,
I have always had the best of service at Lakeside Garage and always get the correct advice and... treatment.
I will continue to have all my motoring needs met with you and will recommend your business to anyone!
Regards,
Alan.read more

Barry Gee
16:37 26 Jan 20
Just a quick note to pass on my heartfelt thanks and appreciation to the Lakeside Garage team who came to my rescue... when I locked the keys inside my car last week - Not only had I locked my phone, purse and handbag inside but also my grandson - who quickly became stressed and very upset. The Lakeside team, kept calm and spent the best part of 40 minutes getting access to my car - I am eternally grateful for their total professionalism and fantastic support in what was a very stressful time for me and AJ my grandson - Many thanks from a grateful and relieved Grandma Angelaread more

Donna Joyce
21:45 19 Jan 20
Lakeside have been servicing our whole families vehicles for the last 6 years and offer the best service & advice... around.
Professional, genuine & always honest you wont find a more helpful & good value for money service around.
The people are fabulous.read more

Jez Jeyasingham
13:33 03 Jan 20
Having been quoted £634.90 for a (basic) service on our Outlander PHEV by our dealer, Lakeside were able to quote... nearly £400 cheaper, do the work more quickly AND change the brake fluid (not included in the dealer service) for a small extra fee.
Lakeside have also had the foresight to train their team to a high standard in Hybrid and electric vehicle technology; a bonus with our particular vehicle.
Very happy with Jay and his excellent team, thank you. Will definitely recommend and use again.read more

Imran Khan
18:18 30 Dec 19
Probably the best service, honesty and pricing I’ve ever received. Guys go above and beyond and listen. They are so... thorough and really know the cars inside out. Been using Lakeside for 7 years now. Will not go anywhere else. Thanks Jay, Neil, Charlie and team.read more

Carolyn Boiston Wheeler
16:05 26 Nov 19
Very satisfied with Lakeside. I've been using them for at least five years for regular servicing. They are helpful... and friendly when you go in, and always solve problems either during servicing or at other times. Thoroughly recommend them.read more

Danni Adamson
16:01 12 Oct 19
Once again very happy with my trip to Lakeside Garage. Been using the garage now for a few years and can happily say... they are my garage to go to. Always outstanding customer service and value for money for servicing and repairs. Highly recommended.read more

Tracey Owen
12:25 30 Sep 19
Lakeside garage have been looking after all the vehicles in our household for a number of years. Whether it’s a... service,mot or general repairs all carried out to a high standard. They will pick your car up and drop back afterwards if required. Would not go elsewhere. Thoroughly recommend them.read more

John Eastwood
19:23 10 Sep 19
"A great little garage doing car repairs, servicing and MoTs the proper way "

Ioan Oliviu
16:44 12 Aug 19
I Had the car remapped at lakeside garage
From 161 bhp to 240 bhp with a stage 1 map from Celtic tuning
Everything was... done professionally and with great care.
And... my god, I have no words to describe the power, it feels like a 3l car even tough is a 2l
Pulls trough the gears like a train and sounds and runs smoother than before
I can't describe how happy and pleased I am with the service
10 stars lakeside garage you did a great job.read more

David Richards
07:09 10 Jun 19
Excellent service. I have been using these guys for 3 or 4 years now and have always been prompt and very reasonably... priced. I wouldn't consider going anywhere else nowread more

Lewis Gray
09:42 08 Jun 19
I would not recommend this garage at all, if you do use them make sure you agree pricing and duration as my bill... doubled into the thousands mark over an engine management light. They fixed the but 30 miles later the same symptoms arose to be told ‘’it’s another issue’’. They contradicted themselves at times in what parts needed replacing and had little option at the time to get this fixed with them. I was out of a car for a good few weeks to be told they are busy and it’s on their list. Would certainly not recommend and neither will I be returning.read more